Privacy Policy for AMD Ai Solutions Last Updated: November 2024
At AMD Ai Solutions, we value your trust and are committed to protecting your personal
information. This Privacy Policy outlines how we collect, use, disclose, and
safeguard your information when you interact with our IT software, services,
website, or SMS communication features. By using our services, you agree to the
terms described in this Privacy Policy.
Information We Collect
We collect the following types of information to provide and enhance our IT
software and services
Personal Information
Name, email address, phone number (including SMS-capable numbers), company details, and other identifying information provided via forms or registration. Billing and payment information when purchasing our services.
Technical Information
Device details such as IP address, operating system, browser type, and other system data to optimize compatibility and performance. Application usage data, including actions taken within our software, error logs, and performance metrics.
Communications Data
Information from emails, support tickets, live chats, and SMS, including message content, timestamps, and contact details.
Cookies and Tracking Technologies
Cookies, pixels, and similar technologies to track user activity, remember preferences, and analyze site usage. Opt-out options are available through browser settings or cookie banners.
How We Use Your Information
We use your information for
Service Delivery: Providing, maintaining, and improving our IT software and services.
Customer Support: Responding to your inquiries via email, SMS, or live chat.
Account Management: Managing user accounts, subscriptions, and billing. Security: Ensuring the security and integrity of our software, preventing fraud, and enforcing terms of use.
Marketing: Sending updates, newsletters, promotional materials, and notifications via email or SMS (with consent where required by law). Analytics: Tracking usage patterns and improving user experience through aggregated, anonymized data.
How We Share Your Information
We do not sell your personal information. However, we may share it in the following
circumstances:
Service Providers
With trusted third parties for payment processing, hosting, SMS delivery, analytics, and customer support tools.
Legal Obligations
To comply with legal requirements and court orders or to protect the rights of AMD AI Solutions.
Business Transfers
Your information may be transferred as part of a merger, acquisition, or sale of company assets.
SMS Communications
You agree to receive SMS communications related to our services by providing your
phone number.
Purpose
SMS is used for account verification, alerts, updates, appointment scheduling, and customer support.
Opt-Out
You may opt out anytime by replying "STOP" to any SMS or contacting us directly at [email protected].
Standard Rates
Message and data rates may apply according to your mobile carrier's terms.
Data Security
We use industry-standard encryption, firewalls, and secure protocols to protect your
data. While we strive to ensure security, every system is entirely foolproof.
You are encouraged to use strong passwords and safeguard your account
credentials.
Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your data. Correction: Update inaccurate or incomplete information. Deletion: Request deletion of your data, subject to legal obligations. Data Portability: Obtain your data in a portable format. Opt-Out: Unsubscribe from marketing emails or SMS communications.
To exercise these rights, contact us at: [email protected]
Cookies Policy
Cookies help enhance your experience by tracking preferences and usage.
Essential Cookies: These are required for the operation of our site. Performance Cookies: Help us understand site performance and usage. Targeting Cookies: Used for tailored advertisements.
You can turn off cookies through browser settings or opt out via our cookie banner.
Third-Party Links
Our website or software may contain links to third-party sites. We are not
responsible for their privacy practices.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect
data from minors.
Retention of Information
We retain your information only as long as necessary to fulfill our services and
legal obligations or as applicable laws require.
International Data Transfers
If you are accessing our services from outside the United States, your information may
be transferred to and processed in the U.S., which may have different data
protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page
with the updated date.
Contact Us
For questions, concerns, or to exercise your rights, please get in touch with us: AMD AI Solutions
Email: [email protected]
Phone: 415-449-4959
Address: 544 Market Street, please #766051 San Francisco, CA 94104